Google Cloud makes Contact Center AI, which automates interactions with customers in call centers, available generally (Khari Johnson/VentureBeat)
Khari Johnson / VentureBeat:
Google Cloud makes Contact Center AI, which automates interactions with customers in call centers, available generally — Google Cloud is making Contact Center AI generally available for use today. The cloud service is built with conversational AI engine Dialogflow to automate interactions with customers in call centers.
via Techmeme
Google Cloud makes Contact Center AI, which automates interactions with customers in call centers, available generally (Khari Johnson/VentureBeat)
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November 14, 2019
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